Cookie Policy

1. What are cookies and why are they used on this site?

Cookies are small text files stored on your device (computer, tablet, or smartphone) by your browser when visiting our website.

On subsequent visits, the site checks the stored cookie data. Their main goal is to offer a seamless browsing experience, ensuring faster and easier access for users.

2. Cookie Usage and Legitimate Interests

Some cookies help Zeno fulfill legitimate business interests, specifically around sales optimization and understanding user operational needs.

Practical Example: When a user adds items to a shopping cart without finishing checkout, those items are saved in a cookie. On their next visit, the system reads the cookie data and restores the cart items, saving time.

3. First-Party and Third-Party Cookies

Cookies integrated into our platform are divided into two categories based on origin:

First-Party Cookies: Placed directly on user devices by our platform.

Third-Party Cookies: Placed on user devices by authorized external partners for analytics or service integration.

4. Legal Basis for Cookie Usage

We use strictly necessary cookies to ensure correct site operation. Users can disable these through browser settings, though doing so may affect platform functionality.

All other cookies (analytics, functional, advertising) are used exclusively with prior, explicit user consent.

5. Categories of Cookies Used

Strictly Necessary Cookies: Essential for core website navigation and basic feature usage.

Performance & Analytics Cookies: Collect anonymous information about user interaction to help us optimize site performance.

Advertising & Marketing Cookies: Used to serve relevant ads to users and measure campaign effectiveness.

6. How to Manage or Delete Cookies

Users can change preferences or disable cookie collection at any time through their web browser settings.

Please note that fully disabling cookies may restrict access to certain features or prevent pages from displaying properly.

7. Changes to the Cookie Policy

We reserve the right to update this Cookie Policy periodically to reflect operational changes or legal requirements. We encourage regular review of this page.